Our experienced staff listens to each customer’s needs and develops a proposal that best suits their requirements. These proposals insure your staff fully understands the details in each project and, upon order, we provide a comprehensive project plan designed specifically for you. Our after sales support includes operator and engineer training, a complete BOM listing of all major components, standard operating procedures and troubleshooting guidelines. In addition, we follow through with personalized support for all your operators and engineers to ensure a trouble-free commission of your project and trouble-free life of the project. Over 70% of IP Automation’s projects are repeat customer orders. Once we demonstrate IP Automation's capabilities to each customer, there is no substitute.